To our valued customers,
We want to let you know we’re thinking about all of you—our people, our customers, and our community—as we work through the impact of the coronavirus. Our hearts go out to the families that have lost loved ones during this difficult time.
At Rare Earth, the health and wellness of our community is a top priority, and we've taken strict, safety and precautionary measures in response to this developing public health situation. As a small online business, we have the flexibility to continue our work independently of each other while following the State of California and CDC guidelines.
We manufacture completely in house, and are not experiencing any delays in production or shipping as a result of COVID-19 currently. Our normal turnaround times still apply. Should this change, we will inform each customer immediately and will update this page.
If you have any concerns regarding the impact of COVID-19 and your order, please reach out to us by phone at 800-921-8750 or email firstname.lastname@example.org.
As always, thank you for your support and understanding. We will get through this together.